We appreciate that moving into a residential home can be an anxious and difficult time for everyone and we do all we can to help our residents to retain as much of their former lives as possible. We actively encourage our residents to bring with them any personal items, such as pictures, ornaments and even small pieces of furniture, to help promote a sense of familiarity and security. We also welcome and regular visits from family and friends.

Pilgrim Wood works under a philosophy of care centred around the idea that all residents shall live in a safe and comfortable environment, where they are treated with respect and equality, irrespective of their needs and backgrounds and in an environment of trust and familiarity.

We believe it’s extremely important to promote independence and understand that all of our residents should be treated as individuals so every person living with us has a plan of care designed around their requirements and preferences, granting them choice in all aspects of their daily routine.