All our staff are employed under a rigorous process which enables us to find the best candidates for the job. All our care staff have, or at least are working towards an NVQ Level 2 qualification in Health and Social Care. Likewise, our catering staff all have NVQ Level 2 in catering and hospitality.

You can be equally assured that each and every member of our care staff are highly trained and experienced with all aspects of Dementia.

Familiar faces deliver a continuity of care which plays a central role in everything we do, and our open door culture helps us to maintain a happy and motivated staff team, who themselves often become an extension to our residents’ own families.

With Pilgrim Wood being owned and run by a local father and son, there is always someone at hand for family members to express their personal thought and suggestions to.